Archive

Archive for the ‘Generosity’ Category

Leadership Lessons from Running a SQLSaturday Event


SQLSaturday Philippines

I’ve been involved with the SQL Server community ever since I can remember. I’ve been both a speaker and a volunteer and I know how it felt like to be on both sides of the fence. However, the one thing I haven’t been is an organizer myself. Until SQLSaturday218. This is the very first SQLSaturday event in the Philippines that was held last 9-Mar-2013.  Attendees, volunteers and speakers all claim that the event was a huge success and that they want it to be an annual event. But what they didn’t realize until the event was finally over was that SUCCESS always comes at a PRICE. The rewards of a champion only comes after the hard work and sacrifice, not before. SQLSaturday218 has reinforced a lot of leadership lessons that I have been practicing and teaching throughout the years.

  1. Find a higher purpose. I’ve blogged about this before and I’ve taught others about finding a higher purpose for things that we do.  SQLSaturday218 for me is more than just a SQL Server community event. It’s an attempt to express my patriotism in ways that I can do best. While most SQLSaturday organizers talk about technical education, I talk about loving my country. With the upcoming national elections in the Philippines, political candidates talk about bringing about change. I just made change happen thru SQLSaturday218. This wasn’t my original idea. Marlon Ribunal (blog | Twitter) and Justin Dearing (blog | Twitter) came up with the idea of running a SQLSaturday event in the Philippines. They included me in the conversation because they knew I was a die-hard FILIPINO. And the rest was history. My higher purpose helped me pursue even when the times are tough.
  2. Find allies, ignore detractors.  Every noble goal will have both. I always say that only fruitful trees get picked on. Nobody picks fruits on trees that don’t bear any. And, so be ready to have both allies and detractors. I heard a lot of folks tell me this is an insane idea. Nobody has ever organized a SQLSaturday event without physically being there. I was in Canada planning and organizing an event that was thousands of miles away from where I am, not to mention with a 12-hour time zone difference. I only knew (and have met) a handful of the volunteers. Regular SQLSaturday sponsors won’t fly to the Philippines just for this event. The odds are stacked up against me. I expected to have detractors. I was willing to take the stones that will get thrown at me. But I also did find allies. Niko Neugebauer  (blog | Twitter,) a fellow SQL Server MVP and PASS Community Evangelist was my greatest ally. He was the one who told me that it is possible and that I can make it happen because he was able to do it before. Allies will help you raise your shield when the detractors start throwing stones at you.
  3. Build a GREAT, UNITED team. People are what make things happen. That’s why you need to build a GREAT team. I’ve enlisted the help of people I knew who had the same passion for the community as I have. Culture is very important to me. That’s why I made sure that members of my team share the same values. They all went the extra mile to do things that I can’t because I wasn’t physically available. Some of my allies ended up being a part of the team.  And that’s why I brag about the people in my team who made SQLSaturday218 a huge success. But a great team will only go so far. A GREAT, UNITED team is unstoppable. In order to build a united team, they need to feel that they are a part of it in the first place. And building relationships is what makes that possible. Talk to team members. Understand what matters to them. Make them feel that they are special. Be willing to go the extra mile for them. If we are willing to do this for them now, imagine what they will be willing to do for you in the future.
  4. Over communicate.  It’s the leader’s job to keep the team informed. But sometimes, the same message has to be communicated several times in order for every one to get it. Over communication breeds clarity. It also addresses misunderstandings among those who receive the message. SQLSaturday has a website that organizers can use to do whatever they need to organize and run the event. While I maximized the use of the feature to send email communications to speakers, volunteers and registered attendees, I went the extra mile of sending personal emails. Every week for the past 6 weeks, I sent event updates to the registered attendees and those on the wait list. I also sent emails to the volunteers, giving them a picture of what to expect and what is expected of them. I also sent emails to my team about things that matter to us in order to make this event a success. I responded to emails, answered questions on instant messenger, did Skype calls, etc. in order to properly deliver the message.
  5. Ask for help but operate with a bootstrap mindset. My idea was to run SQLSaturday218 with very minimal to no sponsorship. That’s is because I wanted to create a mindset of creativity and resourcefulness. Plus, I also understand the challenges that most of the SQLSaturday sponsors have. It’s hard to spend money on sponsorships without the possibility of having immediate returns on their investments. I call myself the “self-proclaimed marketing guy” and I try to practice what I preach. I didn’t just go around asking for sponsorships. I only asked those who I believe will benefit from doing so. I even turned down several potential sponsors and explained why this would not benefit them. However, I didn’t just turn them down without offering them a long-term perspective of their marketing initiatives. And because we kept the bootstrap mindset, we operated as if we didn’t have resources. It’s amazing to see how people come up with creative ideas just because we don’t have the resources. So, when the resources became available, they were used to reward those who came up with creative ideas that got implemented.
  6. Have a detailed plan but be flexible enough when things don’t go as planned. I had a detailed project plan in place from start to finish. I shared it with my team and allowed them to make suggestions and modify it as necessary. But everyone knows that nobody can prepare and implement a perfect plan. Being flexible when things don’t go as planned is necessary for success.  We had delays with some of our deliverables. There were changes in the room assignments that affected the schedule and the signs that we printed out. But because everyone on the team understood what was expected, they all made things possible outside of the plan.
  7. Step back when necessary. Leaders have the tendency to do everything because they believe that success (and failure) lie in them. What they don’t realize is that not stepping back prevents potential rockstars to shine. At the day of the event, I knew exactly what I needed to do. Same thing with the volunteers. What’s really surprising is that I didn’t even have the chance to do a briefing session before we start doing the real work. All I did was shake their hands and introduced myself to them. Now, understand that these are people whom I haven’t personally met. But it’s as if they knew me very well and knew exactly what I expected of them. The volunteers were running on auto-pilot. That kept me focused on what I can do best. Had I not stepped back, I could have ruined the creative ideas that they were able to pull off and possibly discouraged them from trying again.
  8. Give as much A.I.R. as you possibly can. I blogged about giving appreciation, inspiration and recognition. As attendees were commenting on how great the event turned out to be, I took that opportunity to thank the sponsors, volunteers and speakers for making the event a huge success. At the volunteers’ and speakers’ dinner, I commented on the fact that I felt like having a great team from heaven. I sent emails to my contacts about how the event turned out to be, again, mentioning the fact that I had the best volunteers and speakers ever. I sent emails to the local sponsors, highlighting some of their staff who did a great job of volunteering at the event. I kept telling others, even sending personal emails and instant messages to the volunteers and speakers after the dinner, and constantly appreciating and recognizing their contributions. All of them wanted to be a part of next year’s SQLSaturday Philippines.

Leadership expert Dr. John C. Maxwell once said that “Everything rises and falls on leadership.” It’s one of the reasons why I’ve been a student of leadership for the past decade.  The lessons I’ve learned help make me become a much better leader and also inspires others to do the same. With the outcome of SQLSaturday218, I think this will become an annual event with the help of the local SQL Server user group.

You Are A Story Waiting To Be Told

January 29, 2013 1 comment

Gen. Colin Powell, the first African American to serve as the US Secretary of State, once told of a story about the immigrant vendor selling hotdogs in the streets of New York. Being a New Yorker and an immigrant himself, he understood the challenges of being an immigrant, much so as an African American. Every time he has an opportunity to go back to New York City, he always takes time to grab a hotdog from one of the immigrant vendors in the streets of Manhattan. In the past, every one seems to recognize who he is because of all the security staff and police accompanying him anywhere he goes.  After returning to private life, he went back to New York City, this time on his own and without anyone accompanying him. As he was about to pay for his hotdog, the vendor recognized him and refused to take his money.  After which, the vendor replied, “America has already paid me and my family because I was able to have my own business and make a living.”  That statement struck Gen. Powell that he goes about telling this story every time he delivers a speech.

Whether we like it or not, the things that we do every day do make an impact whether you’re a manager leading a team or a stay-at-home mom. It’s not a question of whether or not we’re making an impact but rather how we want to make an impact. Executives and celebrities tell stories about how their parents encouraged them to pursue their dreams, teachers who didn’t give up on them,  supervisors who believed that they can accomplish far beyond what they can think of. The list goes on and on.  I get to tell the story about how my mom exemplified honorable work ethic and hard work, how my pastor friend Alfred taught me that excellence must be a lifestyle and how my wife’s wise words of “your time will come” kept me going.

How we make an impact on someone else’s life may not end up on tomorrow’s newspaper or the next New York Time’s best seller’s list. But I’m pretty sure they will end up as stories getting told by your kids, the next generation of leaders or potentially as a story embedded in a TED talk.

Question: Do you have a story about someone who made an impact in your life? What about something you did for someone that is worth sharing to others. You can leave a comment by clicking here.

Who Have You Blessed Recently? Changing The World One Act of Kindness At A Time


I’m a big fan of communities, particularly technical communities, because I have benefitted a lot from them when I was starting out in the IT industry. I remember the time I used to spend on BBS and IRC channels when I was “forced” to learn computer programming. If not for the generosity and kindness of these people who I have never even seen in my life, I would not have even pursued this career. I remember people like my father-in-law who, as a professional doctor, gave selflessly to others by offering his services for free.

So, everytime people ask me why I do technical community work – write technical articles, speak at conferences and user group meetings, mentor and teach people online – I speak about the experiences I have had with the generous people who have blessed me with what they have. And I am simply just giving back what I have received. A few days ago, someone approached me regarding coaching/mentoring services I provide. While I may be tempted to take it due to the financial challenges I currently have, he started telling me about him being unemployed for a few months now having been retrenched from his previous company. He needs to update his skills so he can start looking for a new job. That got me thinking – how can I be strategic in my approach while, at the same time, be able to help him get back on his feet? I started out by giving him encouragement and telling him my own stories on how I got to where I am now. The goal is to condition him to what I call the “successful mindset.” Then, I laid out a strategic approach on how I intend to help him help himself. The important thing is to get started.

In the process of doing this, I realized that it helped cultivate the “generous mindset” within me; that I no longer look at my limitations but rather look at opportunities to help other people despite of my need. In today’s economy, we often see our lack rather than what we have that can help improve the lives of other people. What we don’t realize is that we have something within us much greater than what we think we have. In this particular case, I have the skillset to help someone else get up-to-speed on a new career. It may not be profitable for me in the short-term but experience has taught me the “business value” of generosity and how it pays off in the long run. And when people ask how they can pay me back, my response has always been the same – find somebody who needs something that you have and offer to do the same thing (the freedom to define what business is and what isn’t is still my prerogative). I just get a kick out of having that opportunity to be a blessing to someone else.

So, who have you blessed recently? I see it as changing the world one act of kindness at a time